The award recognises a bank that has delivered outstanding service and performance for HNW individuals in the UK.
The judges said the bank ‘focuses on cash management, they have low staff turnover, and they’ve always been incredibly client focused.’ They judges added: ‘Their combination of CEO and Chair is extremely effective.’
In its recent client satisfaction survey, 99 per cent were moderately or very pleased with the service. The Bank’s net promoter score (NPS) score of 78, which is based on the “how likely are you recommend us” question was more than double the UK banking’s industry average.
Oliver Barnett, Head of Private Clients at Weatherbys Private Bank, said:
“We are thrilled to have won Best UK Private Bank 2024 at the Spears Awards, especially as we won last year and have now won three out of the last four years. The Spears Awards are highly sought-after in our industry and for our teams to be recognised in this way, so consistently, is absolutely fantastic. I am grateful to all of our staff for their unwavering dedication to our clients and to the judges for acknowledging Weatherbys again”.
The Spear’s Awards celebrate excellence in the private client world and have been running for more than 10 years. They acknowledge and honour entrepreneurs, philanthropists and others for their innovation, success and outstanding contribution to the wealth management world and beyond. Other private banks short-listed for the 2023 award included Hampden & Co, Arbuthnot Latham and HSBC UK Private Banking.
Last week, Bertie de Klee was also named as Senior Private Banker of the Year at the Citywealth Future Wealth Leaders Awards.