Our online services allow you to bank anywhere, anytime.
Our online and digital banking solutions
In addition to your Private Banking team, we are committed to providing you with the best banking solutions to suit your needs.
Our range of digital services have been developed to give you the freedom to manage your banking with us – anywhere, anytime.
-
- Online banking
- Mobile banking app
- Card app
- Apple Pay
- Google Pay
For frequently asked questions on our online and mobile banking solutions, click here.
Payments
| Feature | Online Banking | Bank App | Card App | Apple Pay & Google Pay |
| Make a payment to an existing payee | ✓ | ✓ | ||
| Set up a new payee | ✓ | ✓ | ||
| Edit, view or delete existing payees | ✓ | ✓ | ||
| Make a payment to a new payee | ✓ | ✓ | ||
| Transfer money between own accounts | ✓ | ✓ | ||
| Make bulk payments | ✓ | ✓ | ||
| Request international payments | ✓ | ✓ |
Direct Debits & Standing Orders
| Feature | Online Banking | Bank App | Card App | Apple Pay & Google Pay |
| Create, view or cancel standing orders | ✓ | ✓ | ||
| View or cancel direct debits | ✓ | ✓ | ||
| Create direct debits | ✓ | ✓ |
Statements & transaction history
| Feature | Online Banking | Bank App | Card App | Apple Pay & Google Pay |
| View pending & historic transactions | ✓ | ✓ | ✓ | |
| Filter & search transactions | ✓ | ✓ | ||
| View statements | ✓ | |||
| Download transactions (Excel & CSV) | ✓ |
Managing your account
| Feature | Online Banking | Bank App | Card App | Apple Pay & Google Pay |
| Send us a message | ✓ | ✓ | ||
| Touch ID & Face ID login option | ✓ | ✓ | ✓ |
Managing your debit card
| Feature | Online Banking | Bank App | Card App | Apple Pay & Google Pay |
| Activate your debit card | ✓ | |||
| View debit card PIN | ✓ | |||
| Place temporary block on debit card | ✓ | |||
| Block regions globally | ✓ |
Mobile payments
| Feature | Online Banking | Bank App | Card App | Apple Pay & Google Pay |
| Make secure payments using your mobile device | ✓ |
Take five to stop fraud
Keeping your accounts secure is our number one priority.
Stop: Take a moment to stop and think before parting with your money or information could keep you safe.
Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
Protect: Please speak to your Private Banking Team or Relationship Manager immediately if you think you have fallen for a scam. You can also contact the Private Bank Help Desk on +44 (0) 1933 543 600 or the Racing Bank Help Desk on +44 (0) 1933 543 543.
You can find out about the latest scams to watch out for by clicking the link below.